Once you have placed your order, you will receive a Track and Trace code via email from Mondial Relay, allowing you to track your package.

If you haven’t received a Track and Trace code, please check your spam folder.
If you cannot find it in your spam folder, contact our customer service at: info.solincollection@gmail.com

You can return your order within 14 days after it has been shipped.
Returned products must not be damaged, stained, and must still have their tags attached.

Return Conditions:

• Returning an item is possible within 14 days.
• Returns without a tracking number will not be accepted.
• We only accept returns if the items are in good condition, free of stains or damage, and still have their original tags.
• The shipping costs and risks for returns are your responsibility.